Toyota Kirloskar Motor (TKM) has launched “T CARE,” a groundbreaking initiative aimed at enhancing the customer ownership experience through a unified suite of services. This new program embodies Toyota’s dedication to delivering excellence by integrating a range of value-added services under a single brand.
T CARE introduces several key features, including T DELIVER for secure vehicle delivery, T GLOSS for premium car detailing, and T ASSIST offering 24/7 roadside support for five years. Customers can also benefit from T SECURE’s extended warranties, T SMILE’s flexible maintenance packages, and T CHOICE’s broad selection of service parts. Additional offerings include T INSPECT for thorough used car evaluations and T SPARSH, which provides extensive support in rural regions.
Mr. Sabari Manohar, Vice President of Sales, Service, and Used Car Business at Toyota Kirloskar Motor, emphasized that T CARE is designed to strengthen customer relationships and streamline the ownership experience. With 685 customer touchpoints and 360 T SPARSH outlets across India, Toyota aims to ensure comprehensive service access.T CARE is set to offer tailored solutions and improved support, addressing the unique needs of local customers and reinforcing Toyota’s commitment to exceptional service in the region.
